GUEST TURNOVERS

Turnovers your guests will rate five stars.

A spotless property is the baseline guests expect and the first thing they mention in a review. Our changeover cleans are thorough, consistent and timed around your bookings so every guest walks into a home that looks untouched.

WHAT’S INCLUDED

What's Included

EVERY STAY

Standard Changeover Clean

A full clean, restock and reset between every booking timed to your calendar so there’s no gap between guests.
SEASONAL OR SCHEDULED

Periodic Deep Clean

A more thorough reset – inside appliances, windows, grout and the details a standard turnover doesn’t reach run seasonally or on a schedule you set.

WHY IT MATTERS

Why It Matters

Self-managing owners can’t always be there between bookings. We act as your eyes on the ground flagging issues early, keeping the home guest-ready, and protecting your review score.

Why Owners Trust Us With This

Consistency, Every Changeover

Every Changeover

The same clean, restock and quality check whether it's your first booking or your hundredth.

Eyes On the Ground

Damage, wear and maintenance issues flagged after every clean, before they become guest complaints.

One Team

Coordinated automatically from your booking calendar across multiple booking platforms.

how it works

Booked In, Cleaned Out, Guest-Ready

Step 1

Plan Ahead

Through our system we automatically know your booking dates. We plan the clean around your property’s calendar timed to your check-out and check-in so nothing is missed.

STEP 2

Full Changeover Clean

We source and set up your chosen amenities, welcome pack and consumables, styled and placed the way guests actually notice.

STEP 3

Quality Check & Reporting

From then on, every turnover includes a full stock check and top-up, so your property is always guest-ready, no reminders needed from you.

FAQ

Turnover & Cleaning Questions, Answered

Same-day turnovers are standard practice for us we schedule around checkout and check-in times so there’s no risk to your next guest’s arrival.

It’s reported to you straight after the clean, with photos where relevant, so you can decide how to handle it before your next guest arrives.

High quality, hotel style linen is included with every each guest turnover clean.

When you are a client of Lux STR we will connect automatically to your bookings calendars pulling in check-in and check-out dates only. You maintain full control and visability, we simply have the dates to action.

Typically seasonally, though we can set a schedule that suits your property and booking volume.

We do have a service agreement however there are no lock in contracts.

READY WHEN YOU ARE

Request a Turnover Quote

Tell us about your property and booking volume and we’ll put together a tailored turnover schedule.